How To Use Google Posts to Boost Foot Traffic to Your Location


Justin Bosco

President at Form+Function



May 2, 2018

Share on Facebook
Share on LinkedIn

Why Use Google Posts?

If you’re a location-based business, chances are you’re always looking for new ways to stand out and bring more customers into your place of business. Local search is extremely powerful for small, location-based businesses, with 80% of consumers using search to find local information and half of mobile searches resulting in a store visit within a day. Local search results are extremely competitive, but luckily Google continues to add cool, new features to results for location-based businesses to take advantage of. One of the most useful new features that Google has added recently is Google Posts, a way for small businesses to post short updates to their Google My Business profile, which will appear in search results. This blog will share some tips on how to use Google Posts  to gain more attention, website visits and bookings through Google search results.

Customers can see Google Posts on your business profile in search results

What are Google Posts?

Google Posts are 100-300 word updates that appear in the “knowledge panel” that Google serves up related to location-based business searches. This is the block of information that shows up on the right side of desktop search results or the top of mobile search results and contains your business’ name, reviews, phone number, hours, reviews, and photos.

Posts appear at the bottom of the knowledge panel in search results and on your business profile on Google maps. They generally stick around for 7 days, so that the posts on your profile are always fresh. One exception to this rule are posts about events, which will be visible on your profile until the event has concluded.

Posts are an important way you can entice a searcher to click through your profile and onto your website and are a great way to encourage visits to your place of business or share information with potential customers.

An example of Google Posts in Search Results

How to use Google Posts

If your business already has a Google My Business profile set up, log into your dashboard and navigate to the business location you’d like to post for. Creating a post is as easy as writing a 100-300 word caption and adding a catchy image to gain some extra attention.

If you’re not taking advantage of Google My Business yet, sign up for a profile. I can’t stress its importance enough and the business benefits it can bring.

How to use Google Posts for local SEO

What to Post on Google Posts

Of course, creating content for any medium is rarely as easy as it sounds, and if you could use some inspiration to get started, you’re certainly not alone.

Here are a few ideas for what your business can post about:

As a rule, use Google Posts to share information that would be helpful to someone who might not have heard of your business and could be coming across it for the first time. Save posts that might appeal more to current customers for mediums like Facebook or Instagram.

Tips for Creating Posts:

Keep the copy you write for your posts clear and concise. Only the first 80 characters will display before readers will have to click on the post to read more, so you’ll obviously want to put your best foot forward to hook your reader and entice a click.

Always include an image with your post, as they make the post more visually attractive and are known to increase click-through. Since the orientation of a Google Post appears differently on mobile and desktop, always remember that your image will be cropped to fit. Creating square images at 750x750px and always keeping any text you include on the center of the image will ensure it will display correctly on different devices. Using images that look like buttons can help increase click-through as well.

Always add a button to your post. When creating your post, you’ll have the option to “add a button” which will appear as one of the toggle switches you’ll see when composing your message and adding your image. Adding a button will help let people know they can click on the post to learn more or visit your website.

Examples of Great Google Posts:

Use cases for Google Posts range far and wide. While the medium works well for consumer-facing businesses like restaurants and retail brands, we even have a dental marketing client who uses posts to promote their online booking page. Here are a few examples of how to use Google Posts:

examples of how to use google posts

How to Get the Most Out of Google Posts:

Your Google Posts are visible when searchers come across your business in a local search, so if your business isn’t well optimized for local search results, fewer people may see your posts than you’d hoped. Making sure your business is well-optimized for local search can produce big benefits in terms of new customers. The process of achieving local search visibility is not a mystery, but it is work-intensive. If you’re the DIY type, you may find value in using resources like the Local SEO Checklist from Moz. If you’d prefer to take a hands-off approach, working with a local SEO agency can help ensure more people see your posts, find your business and become loyal, profitable customers.



Curious how your site is doing? Click below to request a free website assessment and we’ll let you know how you measure up to critical marketing, design and SEO metrics.



Justin Bosco

President at Form+Function


Justin is the President & Creative Director at Form+Function, where he helps clients look great and stand out on the web. When he's out of the office, he enjoys travel and hiking.